Most frequent questions and answers
In formal Arbitration or Litigation, it is possible, if the claim is successful, that you may be able to recover some of the fees (it is unlikely that you will recover all of your fees, even if you are successful)
Other ADR dispute processes generally require each party to bear their own costs and share the cost of the independent third party, for example adjudicator, mediator or conciliator.
Our standard conditions provide that fees are payable on a monthly basis, or when the services are complete (whatever is earliest).
Sometimes, we may ask for a small deposit up front, which would be offset against the first bill.
All fees are subject to VAT